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01384 77444

Accidents happen...!

Relax, we’ve got you covered with our Guardsman Platinum Protection Plans!


So what is a protection plan?

A Guardsman furniture platinum protection plan is an underwritten insurance product for new furniture. It covers your furniture against life’s little accidents such as accidental staining, accidental damage or structural faults. Our aim is to keep your furniture looking good and in full use in your home, so wherever possible Guardsman's network of repair technicians and cleaning specialists will always try to repair the damage!  And if a repair isn’t possible, they will source new parts for you, or if they are not available, they will arrange for a replacement item to be ordered.      
What am I actually covered for?

You’ll be covered for accidents to your leather or fabric upholstery.


Accidental stains, examples include:

  • Drinks such as red wine or coffee

  • Food such as curry and pizza

  • Bodily fluids such as blood or vomit

  • Ink such as biro, felt tip or permanent marker

  • Unidentifiable stains such as a stain appearing after a party

  • Paint

  • Make up and toiletries

  • Dye transfer from jeans or newspaper (not as a result of a build-up)

  • Oil based stains such as grease or tar

  • Adhesive's and glues

  • Bleaches and other household cleaning products

  • Acidic liquids such as vinegar and lemon juice

  • Ring marks

 Accidental damage, examples include:

  • Tears and rips caused by keys and belt buckles

  • Scratches and snags caused by jewellery

  • Burns caused by cigarettes

  • Thread pulls

  • Pet Scratches (not as a result of a build up)

 Structural faults, examples include:

  • Recliner mechanisms

  • Excessive loss of resilience of foam cushions (not through general use)

  • Stitching coming undone

  • Broken Springs

  • Frame breakage

  • Broken legs and feet

  • Broken hinges and drawer runners

 A protection plan will not cover you for:

  • Animal chewing

  • Wear and tear

  • Damage caused by perspiration

  • General cleaning

  • Colour change

Click HERE for details of the Guardsman 5 Year Fabric Platinum Protection Plan.

Click HERE for details of the Guardsman 5 Year Leather Platinum Protection Plan. 

Click HERE for full Platinum Protection Plans terms & conditions.

How your Guardsman Platinum Protection Plan works

If we can’t fix it, we won’t let you down!
When you have an accident, you simply make a claim by calling Guardsman's UK call centre, or by going to the Guardsman website and downloading a claim form: http://www.guardsman.co.uk/en/index.html
Claim for as many incidents as you need over 5 years; you’ll have cover for parts, labour and replacement items up to the indemnity value of your plan.  Your indemnity value is the price you originally paid for your sofa or £15,000, whichever is the lowest.


It differs from other insurance products and warranties because there is simply a one off fee you pay at the time of purchasing your new furniture, meaning there are no excesses to pay, or annual renewal costs.
How do I purchase a Guardsman Furniture Platinum Protection Plan?

Whilst visiting our showroom simply ask one of our sales professionals or sales office staff. You can also call us on 01384 77444 and ask to speak to one of our sales professionals or sales office staff. Alternatively send an email to sales@williamandsons.co.uk requesting a call back about Guardsman protection plans and leaving your telephone contact details and a time when it's ok to call you.

Who are Guardsman?

Guardsman has been providing excellence in furniture care since 1915, offering services and products dedicated to the protection, care and repair of wood, fabric and leather furnishings. Guardsman has a UK based call centre, a proven system and an experienced team whom you can rely on, guaranteeing you complete peace of mind.


William & Sons, Merry Hill’s largest furniture superstore, Level Street, Brierley Hill, Dudley, West Midlands. Stylish, quality home furniture, leather sofas, fabric sofas, chairs, swivel chairs, accent chairs, tub chairs, stools, reclining sofas, reclining chairs, corner groups, dining & living furniture including dining tables, dining chairs, sideboards, cabinets, display units, home entertainment units, multi-media units, storage units, bookcases, coffee tables, lamp tables, console tables, sofa tables, nest of tables, home office furniture, bedroom furniture, sliding door robes, chests of drawers, bedside chests, dressing tables, dressing mirrors, headboards, accessories, lamps, mirrors, pictures. Stockist of leading furniture brands Alstons, Andrena, Baker Furniture, Buoyant, Charltons, Classic Furniture, Exclusive, Furniture Origins, Global, HTL, Julian Bowen, Kingstown, Lebus, Mark Webster, Rauch, ROM & Softnord, We’ve built up a solid reputation for providing an exceptional service to our customers and are always available to discuss your individual requirements and answer any questions you might have.