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Testimonials

What some of our satisfied customers say about us...

"Just wanted to say a massive thank you to you all. Particularly John who advised, guided me and sold me my perfect corner sofa. I'm absolutely over the moon with it and the delivery guys were so professional and tidy, putting my sofa together and taking all the rubbish away. Thank you so much!!. Will definitely recommend William and Sons to others. Thanks John!!" Mrs. Brookes.

"We wanted to say to you all at William and Sons a very big thank you. At the end, your customer service has been exceptional and all your staff and those contracted to you have been very professional." Mrs. Bucknall.

"A big thank you to the lads on the van. They worked really hard getting the sofa into our house, it looks fantastic! We're very pleased!". Mrs. Lilley.

"Your service has been first class, the delivery team were really pleasant and we're very pleased with the furniture." Mr. Crew.

"I want to say how pleased I am with my delivery today, the delivery team were really helpful." Mrs. Griffiths.

"Thank you all for being so kind and your service has been wonderful. From the begining with your sales team to the delivery drivers. What brilliants all your team are. The settee looks fantastic and is so comfy. Thank you all so much." Mrs. Bayliss.

"Your delivery team that brought out our furniture on Monday afternoon were excellent, most courteous and efficient. They had a very difficult time when taking out our old furniture and bringing in the new, especially the settees! Can you please pass on our thanks to them both and also the rest of the staff." Mrs. Mellings.

"I just wanted to say a big 'thank you' for the excellent customer service I have recently received with regards to the replacement of mismatched handles on bedroom furniture that we purchased from you. Everyone we had contact with was polite, friendly and helpful - from Aron A who was the original sales person, Charity who answered my telephone calls, the gentleman in the warehouse who helped load the furniture into my car, Barbara who made us a lovely cup of tea and Susan who managed to find the perfect handles for our furniture! I'm sure you'll be seeing us again in the future when we next need to buy furniture!" - Mrs. Harvey.

"We would like to take this opportunity to thank you and your staff for the way you have dealt with the problem we have had with our nearly 4 year old recliner sofa. Each time we called we found the person on the other end very helpful and when we were told someone would call us they did. The engineer has just left completing the repair. Once again thank you very much how quickly this has been dealt with." - Mr. & Mrs. Bourne.

"Thank you very much indeed. I would also like to say a special thank you to your men who took great care with my table and chairs. They left no litter, even picking up a bit of polysterene from my drive. This is such a change from recent delivery men who left cardboard in and around my bins and pallets on the pavement outside my house" - Mrs. Greenhill

"I had delivery today and was very pleased with the service I've received. John the sales man was excellent and the delivery team took real care taking the furniture into my home and unpacking it for me." - Mr. Worthington.

"Thrilled to bits, very pleased and the delivery lads were lovely." - Mrs. Johnson.

"I'd like to say a big thank you to the delivery team who delivered my furniture today." - Mrs. Bennett.

"Very happy. I'd just like to say how pleased I am with the delivery and what a credit the delivery team are to the Company." - Mr. Cooper.

"I'm very pleased with the service I've received from everyone." - Mrs. Parish.

"Delivery team did a sterling job. I will definately be doing business with you again. Very pleased." - Mr. Moreton.

"The delivery team were very obliging and helpful." - Mrs. Hodson.

"The delivery team were wonderful, they took care with the items and took all the packaging away." - Mrs Havelin

William & Sons, Merry Hill’s largest furniture superstore, Level Street, Brierley Hill, Dudley, West Midlands. Stylish, quality home furniture, leather sofas, fabric sofas, chairs, swivel chairs, accent chairs, tub chairs, stools, reclining sofas, reclining chairs, corner groups, dining & living furniture including dining tables, dining chairs, sideboards, cabinets, display units, home entertainment units, multi media units, storage units, bookcases, coffee tables, lamp tables, console tables, sofa tables, nest of tables, home office furniture, bedroom furniture, wardrobes, sliding door robes, chests of drawers, bedside chests, dressing tables, dressing stools, dressing mirrors, beds, divan sets, storage divan sets in single, small double, double, king size, super king size & zip & link sizes, bed frames in single, small double, double, king size, super king size, ottoman storage bed frames, childrens’ beds, bunk beds, cabin beds, sleep stations, hi sleepers, sofa beds, mattresses in single, small double, double, king size, super king size, accessories, lamps, mirrors, pictures. Stockist of leading furniture brands Alstons, Andrena, Ashwood, Baker Furniture, Bardi, Buoyant, Carlton, Charltons, Classic Furniture, Concorde, Exclusive, Furmanac, Furnico, Furniture Origins, Global, G Plan, Harrisons’, HTL, Julian Bowen, Kingstown, KT Furniture, Lebus, Mark Webster, Mi-Bed, Mi-Chair, Mi-Furn, Myer’s, One Call, Polo Divani, Rauch, Relaxateeze, Rest Assured, ROM, Silentnight, Softnord, Steffen, TCS, Ultra, Wade, Welbeck House & Zone. We’ve built up a solid reputation for providing an exceptional service to our customers and are always available to discuss your individual requirements and answer any questions you might have.